Terms and Conditions

Unless otherwise noted, we are not the supplier or manufacturer of the goods. We are responsible for the distribution and management of the website, arranging the order processing process and completing the delivery of the products you order through our website.

When you place an order, it means that you purchase the goods at the specified price. Once you submit, you may not cancel the order, even if we have not accepted or rejected your order.

We will confirm receipt of your order by email. This confirmation email will provide: your order details, details of the price charged, your order follow-up information, and this email will indicate that we will accept your order. You can track the status of your order online.

We reserve the right, at our sole discretion, not to accept or cancel an order for any reason, including but not limited to: insufficient stock of the goods you ordered; inability to arrange delivery for your area; or one or more items you ordered. The price listed on an item was incorrect due to human or computer error or errors in pricing information provided by the supplier.

If we cancel your order, we will notify you by email and will credit it to your account or refund it to your credit card account through your payment method as soon as possible within thirty (30) days from the date of your order. You accept that we are not required to make any compensation for any dissatisfaction caused by the incident.

We will use all reasonable commercial efforts to display accurate and up-to-date prices on our website, but the website reserves the right to cancel any order with an incorrect price.

If the price of the product when we intend to accept your order is higher than the price when you made the order, we will cancel your order or contact you to inquire whether you intend to pay a higher price or cancel your order. If we cancel your order and you have made any payment, we will refund you. You agree and accept that we are not required to make any compensation for your dissatisfaction.

When you place an order, you authorize us to pay by credit card or transfer directly to our bank account in accordance with the amount at the time we accept your order. Ownership of the goods will not transfer to you until the goods have been received.

If you pay directly (including but not limited to bank transfer, credit card, PAYME, etc.), you must provide proof. If you cannot provide it, this website has the right to reject your order.

We use third-party payment services to conduct online transactions. When you make an order, your credit card information will be collected, processed and retained by us and the payment service provider, and you agree and accept to be bound by their terms and conditions. You agree and accept that you are solely and solely responsible for any losses incurred or incurred by you when conducting credit card transactions, and we shall not be liable for any such losses in whole or in part under any circumstances.

All transactions conducted on this website are calculated in Hong Kong dollars. Payments in other currencies via credit card will be converted into Hong Kong dollars. Please check with your card-issuing bank regarding their exchange rate policies. Changes in exchange rates may cause the price paid to differ from the price at the time of purchase.

This website is located in Hong Kong. If banks or credit card companies charge you any fees when making payments due to regional issues. This website will not be responsible.

We only ship on working days. Working days do not include Hong Kong public holidays and when Typhoon Warning Signal No. 8 or above or Black Rainstorm Warning is in effect. We currently do not deliver goods to remote areas and outlying islands, or to buildings without lifts. We reserve the right to refuse delivery at our sole discretion. You agree and accept that you will receive the ordered goods from our logistics provider and we will not accept cancellation of the order or refund you under any circumstances.

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